NO internet installation for 12 days now!

I have been waiting for 12 days now to get my internet back since my line was cancelled in the Western Cape for relocation in Centurion, Gauteng.<br> <br> I am highly dependable on internet to generate my income and have thus causing unemployed while waiting for my internet to be reinstated. Today, the 8th on March 2016, a technician pitch up to install the lines, only to let me know that they need to get different kind of technician for the job.<br> <br> My order number has changed three times; the call centers can never pick up the order number on their systems and I end up going to a Telkom store to find out the progress of each order. Miraculously, my orders disappear each time, and that my mobile number they need to communicate to, also changes to a different numbers.<br> <br> During this time I get a notifications that I need to pay my account... I have to pay and I don't even get a line installed??? How can you charge my a full amount while my line was cancelled for relocation?<br> <br> Great. thanks for nothing Telkom Gauteng. GET THIS SORTED!!! When I first app**** for a line, it took 3 days in the Western Cape.