AS
Antoine S

1 reviews | Active since Jul 2011

12 Feb 2015, 11:09

No Internet - High Pay

Hi<br> <br> In May 2014 I had a Telkom line installed at my house, specifically for ADSL. I have since then NEVER had service close to the 2MBps that they promised me. The best I got was 1.2 MBps. <br> <br> But during September 2014 my line speeds dropped to 0.5 MBps (do keep in mind that I pay for 2 MBps). I have logged many a complaint only to have my speed drop to 0.3

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Replies (1)
Telkom
Telkom's reply12 Feb 2015, 11:16
Official
Hello husky7,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM88079.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team

Best regards,