No Internet for two weeks

I am absolutely sick of the pathetic service I have been receiving from Telkom.<br> <br> I have not had internet for the last two weeks. Everyday I call Telkom only to be told they will be sending a technician in due course. They even told me that a technician was sent out on Monday morning when that was not the case.<br> <br> I even upgraded to a 10mbps line but never got anywhere close to stable speeds.<br> I operate a business from home and this is having a devastating effect on productivity.<br> I am sick of calling the call centre only to be told the matter will be escalated.<br> My reference number is 576CRK171115