No internet for over a month due to negligence on their part.

So it's been a month and 7 days of no internet. This is coming after moving over to Mweb over 4 months ago. So one day I woke up and realised out internet wasn't working. Everything was fine from mwebs side buy that day we got told that our telkom bill was sitting on +/-3000 rand. I called telkom and explained how we'd switched over to mweb and that the charge is false. We then went to the table bay mall Telkom which was a big waste of time. We were told we would be called the following week. Well (big surprise) no calm came through so we had to go to them again, this time we were told that the "manager" we spoke to was only at the table bay mall shop for training and that she wasn't coming back (she left our numbers and all info at the table bay mall). We then had to repeat everything and fill out all the forms with the "real manager". We have called time and time again with no help or assistance. We still have no internet to this day. Therefore we were unable to run a business. Thank you telkom. For being utterly useless. And to me fellow humans or entrepreneurs. STAY AWAY.