HJvR
Heino Jansen van Rensburg
1 reviews | Active since May 2010
06 Jul 2015, 09:11
No Internet for over a month
We have reported our faulty internet connection. We keep on being told that they are working on the problem. We work from home and it affects our income if we do not have internet. We are using Cellular data which is not budgeted for and much more expensive! No one can budget on extra expenses if you aren't generating income!<br> <br> We have had this problematic line since we moved into this house in January 2015.<br> <br> REF:<br> 28 May 2015 - 138CWK240515
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Telkom's replyOfficial
06 Jul 2015, 09:49Hello TheHoffjvr,
We acknowledge you query & we sincerely apologize for all the inconvenience.
Kindly note that this matter has been escalated to the Cancellation Department and feedback will follow.
Your social media reference number is SM123166.
Regards,
William Letwaba
Social Media Team
We acknowledge you query & we sincerely apologize for all the inconvenience.
Kindly note that this matter has been escalated to the Cancellation Department and feedback will follow.
Your social media reference number is SM123166.
Regards,
William Letwaba
Social Media Team
Telkom's reply06 Jul 2015, 09:49
Official
Hello TheHoffjvr,
We acknowledge you query & we sincerely apologize for all the inconvenience.
Kindly note that this matter has been escalated to the Cancellation Department and feedback will follow.
Your social media reference number is SM123166.
Regards,
William Letwaba
Social Media Team
We acknowledge you query & we sincerely apologize for all the inconvenience.
Kindly note that this matter has been escalated to the Cancellation Department and feedback will follow.
Your social media reference number is SM123166.
Regards,
William Letwaba
Social Media Team