No Internet for over 2 weeks!!!

Since 18 July 2015 I'm having problems with my ADSL connection. I have been on a 20Mb connection since 9/7/2014 Telkom Ref for Installation ***A. On the 21 of July 2015 my internet was so slow. I only got download speeds of 0.5 to 1Mbps and uploads of 0.49Mbps. My line and data is with Axxess so I have logged the fault with them ***. After phoning every day to follow up. Finally on the 24 of July a Telkom engineer pitch up. Just to come and say that I'm suddenly to far from the DSLAM and can't get faster than 10Mb.. This after I have been on a 20Mb line and connection for over 1 year. He then put me on a 10Mb connection and I had internet even though only getting 6Mb speed on a paid 20Mb line and account. I continued to call and report slow line. On the 28th of July again a Telkom Tech came out. And again I had to help them connect there modem and laptop as they can't work their own equipment. On the 6th August I lost internet completely Ref 48BWK060815 and is still down. And I'm losing business and falling behind on work crazy. But all is not working is Telkom. 3 more people on same Leewsig 8 DSLAM is having similar problems. But no Telkom is a NO GO!!