NO INTERNET FOR NEARLY A MONTH!!!!

Since the 02.10.2015 I have had no internet connection. I have made numerous calls to 10210. An SMS was sent to say that my problem had been restored out on 13.10. Called again and told them that it was still not working!!! . I went to the Telkom shop on the Bluff and was told that the did not have the mobile modem in stock. (Saturday) Next stop was Telkom Musgrave (Monday) who said that the mobile net work was down and that I could not buy one as it needed to be linked to the sim card. Then a technician was sent out to check an he said that it was my modem. I went back to the Bluff and wanted to purchase the D-Link modem only to be told that they were out of stock.(15.10) Jose took down my name and I was told that it should be in the next day - over a week and still waiting!!! I have since installed a Billion modem. I called 10210 and asked them to help reset the internet. (20.10) After 45 minutes the lady, who keep on sighing as if it was an effort said that she couldn't get it to connect and would need to send out a technician. The Technician called yesterday to that they would work on it. I still do not have a connection!!!!! I have paid for rental an 1G. PLEASE HELP!