NO INTERNET FOR MORE THAN A WEEK

Item: Telkom
Rating: 2
Author: RiAA<<tte Lamprecht

I have 20gig per month wifi account with Telkom. I have had no internet for over a week and have reported this to Telkom on numerous occasions. No one gets back to me and I still don't have internet!! I have been given the following reference number: 63CEK2707 on Monday. I am paying for internet which I am not getting! Telkom doesn't even answer their phones!!!!!! Totally unacceptable.

Helpful (0)

Replies (1)

Telkom's replyOfficial

31 Jul 2015, 11:04

Hello legaljustice,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM130227.

We apologize for any inconvenience caused.

Regards,
Busi
Telkom Social Media Team
***

Telkom's reply31 Jul 2015, 11:04

Official