1 reviews | Active since Aug 2011
No Internet for more than a month!
I have been struggling with internet service at home for close to 6 weeks. I have called and used the mobile app to report the fault. Every time I am given a new reference number. Last week Monday, the lady I spoke with promised that she would escalate the matter to the Technician's Managers and I received a new reference number. Still nothing. I am paying for a service I am not getting and I am on the verge of finding a new ISP.
Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Hazel
Telkom Social Media Team
Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Hazel
Telkom Social Media Team