No Internet for months!!

For almost two years I have been consistently logging calls with Telkom via Afrihost for my ADSL line. I have spent the last month in hospital after several kidney operations and cannot work from home because I have NO internet at all, although I am being billed and my account is up to date.

My 8mbps line is not syncing at all and I have to drive to work as a result. It has been months and there has been no feedback or progress and I am only now losing my temper because my health is seriously suffering. My job could be done from home until I recover but thanks to Telkom, I have to take painful drives to and from work.