1 reviews | Active since Feb 2015
No Internet for a Month, Charged Over Monthly Fee, Now Being Throttled!
<p>My experience with Telkom in the last month has been unbelievably terrible. First they took nearly three weeks to send a technician to my house to check a fault only to tell me my router was broken. They then had no routers which they owed me on warranty after a week told offered a data SIM but had errors on that so it didnt work for another week. When it finally started working they had routers which I picked up after having no internet for 5 weeks. When my internet came back it was running at 0.2mbps, 10% of the 2mbps I pay for which the technician mentioned means they are throttling my account. To top it all off, they charged me 30% more than my monthly fee despit having no internet all month for an "uneccesary call out." Absolutely unbelievable, the worst service I have EVER experienced. Do whatever you can to stay far from Telkom... they will not help your stress levels or business. </p>
Hi,
Please note that despite your email which is now a month ago I have had no response from anyone at Telkom about this. Moreover I was charged the full amount for January despite cancelling my contract a month ago.
Please get this recitfied immediately or I will be posting more complaints about Telkom and getting my back to put a stop order on all further debits from Telkom.
Thanks,
Shane
Hi,
Please note that despite your email which is now a month ago I have had no response from anyone at Telkom about this. Moreover I was charged the full amount for January despite cancelling my contract a month ago.
Please get this recitfied immediately or I will be posting more complaints about Telkom and getting my back to put a stop order on all further debits from Telkom.
Thanks,
Shane
