No internet for a month and a half

This is a long running problem.<br> I have had no internet for a month and a half. <br> A month ago I spoke with a consultant who worked out that Telkom themselves had messed up my billing and overcharged n. Even though I had paid double what I should, it still wasn't enough to meet the inflated bill. So they disconnected me. He apologised (this was after having to spend two weeks in Twitter begging Telkom to respond) and assured me that I would be reconnected and credited with the extra money I had paid. I have not been reconnected or credited. I suggest using another internet provider. I hope that Telkom is at some stage actually going to get back to me and connect for the service I am overpaying for.