TS
Tjaart S

1 reviews | Active since May 2012

03 May 2016, 08:49

No internet for 8 days and counting

My ADSL line has been down for 8 days now and counting. Telkom's only response is that technicians are working on it! There is no feedback on what the problem is and how long it is going to take. Also no response on who is going to pay for this downtime and pay the data I have to use since I don't have internet to run my wifi on! For all the money I pay for ADSL the service is beyond *******!

0
Replies (1)
Telkom
Telkom's reply04 May 2016, 17:02
Official

Good day Tomahawk 

Thank you for making contact with us. Please also e-mail us at *** to provide the affected line number and contact details.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team