NO INTERNET FOR 54 DAYS

Our internet went down on the 27th of December. I've contacted Telkom numerous times on various platforms and received a number of different reference numbers with the promise that technicians have been dispatched. We have received NO communication from the technicians like we were promised. No site visits have been made. No technicians have been seen in our area. We have paid for these 2 months in full and absolutely NO feedback on the status of the line repair has been given.