NO INTERNET FOR 4 WEEKS DUE TO TELKOM NOT LOADING OUR B NR!!!!!!!!

Since the 6th June we've had NO INTERNET. We are nearly phoning daily and 4+ weeks later still no reaction from TELKOM!!! On Tuesday the 25 June 2019, after 3 weeks of struggle the first person that did not put the phone down in our ear and could help was Raeesa Adams - with Caelan also helping to put us in touch with Nilesh, the manager at the backoffice. Nilesh issued us with a IT Ticket nr: *** and asked us to send an email on Friday the 28 June to state the problem! OUR LANDLINE WERE SWOPPED TO A FIBRE SERVICE AND THE B NR WAS NEVER LOADED BEFORE THE ORDER WAS CLOSED. WE'VE HAD NO INTERNET SINCE THE 7TH JUNE 2019!!!! TELKOM IS SUPPOSE TO HAVE PHONED US BACK BUT STILL NO REPLY!!!! Can someone from Telkom please sort this out immediately. We are highly dissapointed with this very bad service!!! Robert Fischer ID: *** Landline: *** Cell: ***