1 reviews | Active since Sept 2015

26 Jan 2018, 09:44

No Internet for 3+ Weeks

In December 2017, our internet went down from the 05 of the month. We made multiple calls to the call center to find out that there was some infrastructure upgrade/or work on the line taking place in our area and that all the businesses in our business park did not have internet.

Our internet at the company came back online on the 18-12-2017, two days before the company shutdown. As of 08 January 2018, we have not had internet. We have made countless calls, spent countless hours on the phone with the call center, with no luck! We have requested more than once that a technician comes to our business to test the line.

Company: Aquapump T/A LiquidMovers Address: 36 Ivy Park, Ivy Road, Pinetown, 3610 Landline Number: ********** Fault: Not Internet for close to 2 months.

0
Replies (4)
Telkom
Telkom's reply19 Feb 2018, 12:06
Official

Hello CorbynGould

Please confirm if the fault has been repaired or if further assistance is required?

Should the line still be faulty, kindly send us a private reply with the affected telephone number for us to assist further.

Regards

Noleen

Telkom Social Media Team

Best regards,

's update19 Feb 2018, 13:17
Reviewer Update
Hi Telkom, Still no internet. Landline Number ***.
Telkom
Telkom's reply20 Feb 2018, 10:07
Official

Hello CorbynGould

Thank you for the telephone number.

We busy attending to the query and will be in contact with further progress.

Regards

Noleen

Telkom Social Media Team.

Best regards,

's update14 Mar 2018, 08:48
Reviewer Update
Hi Telkom. We still haven't had anyone come and assist us with our line. We haven't had internet at our office from January. Do you want us to cancel our telkom line?