kM
kevin M
1 reviews | Active since Jun 2015
26 Jun 2015, 15:31
No internet for 2 weeks after selling me a contrac
I was sold a fibre to the home contract 2 weeks ago. The next day my internet line was not working and has not been repiared since. I have phoned every day to be told that the problem has been escalated. Still not fixed. Unless this problem is fixed today I intend cancelling the new contract with Telkom.
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Telkom's replyOfficial
29 Jun 2015, 17:39Hello kevin.mcloughlin,
Thank you for your post.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM121497.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM121497.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Telkom's reply29 Jun 2015, 17:39
Official
Hello kevin.mcloughlin,
Thank you for your post.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM121497.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM121497.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***