MS
Menitha S
1 reviews | Active since Aug 2015
18 Aug 2015, 12:57
No internet for 2 weeks
My home ADSL has not been working for 2 weeks and counting. I have phoned Telkom every single day, as well as sent emails and used the automated service. They still cannot sort it out. Different operators tell me there is a fault/no fault/my cellphone is faulty/etc. I am paying for ADSL but have to buy data for internet usage. It is unacceptable!
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Telkom's replyOfficial
18 Aug 2015, 14:46Hello Menitha,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM135814
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM135814
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply18 Aug 2015, 14:46
Official
Hello Menitha,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM135814
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM135814
Regards
Luleka
Telkom Social Media Team
Best regards,