No internet for 2 weeks

On 13 July I attempted to move my ADSL line and data from Telkom to Axxess (due to the massive price difference).<br> Axxess informed me that, as per new Telkom policy, I must inform them of this and then Telkom will put the line in a Suspended/Wholsale or something status after which Axxess will do the rest. NO ONE at Telkom knew what this meant. After two days of holding on forever and talking to various people, one guy sounded like he knew what was going on. Then they just plain disconnected my line. I asked Axxess whether they can reconnect, but now there is a fault on my line and NO One seems to know how to fix it. I have no internet now (for two weeks already).<br> On 16 July I end up with Ashley who said he can help. To date he has not done anything.<br> <br> ALL I WANT IS FOR MY INTERNET TO BE RESTORED.<br> <br> The service from Telkom is absolutely terrible.<br>