No internet for 2 months!

<p>I moved to a new address on the 1st of December 2016. Telkom moved my line, but since then I've never been able to access the Internet. Three technicians have been here. They tell me the problem is my router. I've taken my router to the telkom store twice and both times they confirmed that the issue is not the router but the line. When I phone to confirm the line status, they tell me my line is syncing perfectly on their side. Still no internet!!</p>