CM
Cheryl M
1 reviews | Active since Jun 2013
23 Sept 2015, 15:53
NO INTERNET CONNECTIVITY
For the past 2 weeks or so I have had NO INTERNET CONNECTIVITY. At best I get a flash of a wifi connection, then I have nothing again. When I do get a flash of a connection, the download speeds are less than 1 Mbps. UNACCEPTABLE when I'm paying my bill for a 4 Mbps line. I cannot get through to the Telkom Call Centre - again UNACCEPTABLE! My blood pressure is going through the roof with this issue!
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Telkom's replyOfficial
23 Sept 2015, 17:34Hello 2HighRiding,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM148684.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM148684.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
Telkom's reply23 Sept 2015, 17:34
Official
Hello 2HighRiding,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM148684.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM148684.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,