MM
Mercia M
1 reviews | Active since Dec 2015
01 Dec 2015, 09:57
No internet connection, no service from Telkom
I have been without internet for 6 days. I've reported the problem in every possible way and no one gets back to me. Call centre agents (if I get through) only escalate the problem. This is unacceptable as it is affecting my job and income.
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Replies (1)
Telkom's replyOfficial
01 Dec 2015, 11:27Hello mercia.morris,
Thank you for making contact with us on Hellopeter.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Technical Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Your reference number: SM173238
Regards,
Launa
Telkom Social Media Team
***
Thank you for making contact with us on Hellopeter.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Technical Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Your reference number: SM173238
Regards,
Launa
Telkom Social Media Team
***
Telkom's reply01 Dec 2015, 11:27
Official
Hello mercia.morris,
Thank you for making contact with us on Hellopeter.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Technical Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Your reference number: SM173238
Regards,
Launa
Telkom Social Media Team
***
Thank you for making contact with us on Hellopeter.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Technical Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Your reference number: SM173238
Regards,
Launa
Telkom Social Media Team
***