1 reviews | Active since Nov 2015
No internet connection for more than three weeks -
Besides being a small business and paying a small fortune timeously for a 10m line, I have not had the service for the last three weeks.<br> We have accessed most no listed to communicate the issue with Telkom, and for some reason you either hold for 30 minutes (calling from the cell phone is costing a small fortune) since the landline is down too more often than not.<br> <br> They have been out 2 consequetive days 9th & 10th/11/2015)without being able to restore the service. They admit that the fault is on their side....What am I to do?????? God lord, I am losing business for not even the landline is functional all the time!!!<br> <br> From our end the account is paid religiously. Telkom seems to think that they can do as they please and bully/manipulate the small business owner at will. I have another bill that will be due now...If we dont pay, they have no qualms to record your late or non payment .....yet no service......What about my cost for an extra ****le that i had to buy....5 others unable to work....<br> <br> Who is being bul**** here...Surely Telkom is in breach of contract, that is exactly what they would say should a subscriber not pay. Telkom- Pay attention - Your services are pathetic!!!
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Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM166573
Regards
Luleka
Telkom Social Media Team
