1 reviews | Active since Oct 2012
No Internet connection
I recently payed over R 4k to Telkom to have my service which was suspended re-in stated. It has been over 3 days now and I am still unable to connect to the Internet. As a result I am forced to make unecessary and unplanned expenditure on airtime to convert it to data bundles, so I can check my emails above other things. My type of business seriously depends on their service to provide me with line and adsl so i can constantly engage and respond promptly to clients requests. This is a very big inconvenience for my business, and I cannot wait any longer. I have loads of deadlines that I need to get out latest Tuesday and I am unable to do research and downloads to support the material I need to present and yet they will be sending an invoice sooner which I am expected to pay iregardless.<br> <br> The other thing, why is it when I use the 10.0..... to login, my account status shows as pending Disconnect? Please resolve this issue.<br> <br> I cannot stress this enough, Telkom, your services are the lifeline and bloodstream to my companies productivity and at the moment you have let me down.
Thank you for contacting us.
We will have our ADSL Team look into your Internet query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,
Thank you for contacting us.
We will have our ADSL Team look into your Internet query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,
