1 reviews | Active since Jun 2016
No internet connection
My Telkom ADSL line is not working for more than a week now. The problem has been reported and escalated for urgency but with no results. What are we paying for?
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number and contact details, so that we can be able to investigate, assist and provide feedback.
I cant pick up 557ATK150808 when I search.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number and contact details, so that we can be able to investigate, assist and provide feedback.
I cant pick up 557ATK150808 when I search.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Hi Barryg1,
I picked up the number *** with the fault reference 557ATK150818. It is unfortunately linked to a damaged underground cable. They have approved the replacement. They are currently awaiting the material and have estimated the replacement to be completed mid September. This however is only an estimate. If the material is delivered sooner the repair time would change.
Regards
Garreth
Telkom Social Media Team
Best regards,
Hi Barryg1,
I picked up the number *** with the fault reference 557ATK150818. It is unfortunately linked to a damaged underground cable. They have approved the replacement. They are currently awaiting the material and have estimated the replacement to be completed mid September. This however is only an estimate. If the material is delivered sooner the repair time would change.
Regards
Garreth
Telkom Social Media Team
Best regards,