No Internet connection

I reported my ADLS line down on 15th Jan. ***. Technician came out and tested the line saying there is nothing wrong. they cleared the fault. <br> A new fault was reported on 26th Jan ***, this time the technician says it is my modem that is at fault. so i purchase a new modem only to find out that there is still no internet access, I was on the line to the call desk three time yesterday each for more that 15 minutes. <br> I even call the technician direct to tell him I have changed the modem on his request and he needs to com back. NO RESPONSE<br> Today I have been on the line to the call desk for 53 minutes now,<br> I do not believe that there is any one at the call desk as there is no way a company would have you hanging on for this long. <br> Time to change service provider.<br> Telkom you are pathetic<br> <br>