1 reviews | Active since Apr 2015
No Internet conectivity after 7pm
Everynight after I come back from work, my internet is extremely slow. First logical thing to do is to restart the modem. <br> <br> After restarting the modem, my internet cuts out completely and have to wait an average of 4 hours before it turns back on. I still manage to connect to the exchange, but from there I receive nothing. Tried multiple ISP'S, baught a new modem, phoned my ISP, they say everything is working on their side.<br> <br> Tried contacting Telkom during the day as I sit on hold in the evengs using 10210 and can't get through. They couldn't resolve the issue as they don't know whats wrong. <br> <br> I logged another fault, waiting for them to call me back and arrange a call out.<br> <br> This problem has been presisting for more than a month and a half now.<br> <br> Extremely frustraiting and bad quality of ADSL service.
Thank you for making contact with us.
We do apologise for the experience.
Please note that our team will contact you to assist further with your fault resolution.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
We do apologise for the experience.
Please note that our team will contact you to assist further with your fault resolution.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Best regards,
