FW
Francois W
1 reviews | Active since Mar 2009
26 Mar 2015, 20:52
No internet, cant get hold of anyone!!
Ok. So loadshedding restored my netgear router to \factory settings"Been through this before. I login via 10.0.0.2 go to basic settings and enter login details. This time my Username and Password just does not do the trick. So I try the call centre. They are on strike. Then i sms password to the given number. I receive my username and pw via sms. Try aagain.Cant connect. Reset router. Try call centre"
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Telkom's replyOfficial
27 Mar 2015, 08:47Hello fvwk1,
Thank you for your post.
We sincerely apologise for the inconvenience caused.
Kindly be advised that we are currently looking into your connections issue and we will revert back to you with feedback.
Your reference number is SM99300.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
We sincerely apologise for the inconvenience caused.
Kindly be advised that we are currently looking into your connections issue and we will revert back to you with feedback.
Your reference number is SM99300.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Telkom's reply27 Mar 2015, 08:47
Official
Hello fvwk1,
Thank you for your post.
We sincerely apologise for the inconvenience caused.
Kindly be advised that we are currently looking into your connections issue and we will revert back to you with feedback.
Your reference number is SM99300.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
We sincerely apologise for the inconvenience caused.
Kindly be advised that we are currently looking into your connections issue and we will revert back to you with feedback.
Your reference number is SM99300.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team