No internet and still i must pay

Oaky were do i start 1) on the 11th of jan i phoned the call centre to find out why we dont have any internet they advised that there is a migration on our line and it will take 7-14 working days to sort out "what"!!!!! we never asked anyone to migrate our line after 50 phone calls we decided to go to the telkom store in menlyn biggest mistake of my life " i never seen so pathetic sevice in my life i went to the counter asked the lady i have a problem with my adsl line will u be able to help me “yes sir” but please take a number got the number waited almost 40 min and desided to ask a lady if they will be able to help or am i waisting my time? She told me no sir we only do sales !!!!!! What !!!!!!! So they can sell you a product but if you have a problem there is no 1 to help after another 50 calls got to someone that is willing to help they told me that my 2 mb line will work now what!!!!!!! I pay for a 8mb line not a 2mb line !!!!! No sir you only have a 2 mb line i have invoices for the past year stating that i pay for a 8 mb line not a 2 mb line after another 50 calls because thats the only way you can communicate with them they migrated my line again !!!!!!!!!!! so it will take another 30 working days to sort out a problem that began at the back office “ and yes you cant speak to them they dont exits !!! And i still need to pay for a service i dont have!!!!!

Please advice what to do my cell number is ********** 848

If you cant fix the problem please advice what service provider to go to as i cant take it anymore.