1 reviews | Active since Jul 2016

15 Jul 2016, 06:03

No internet and no support

<p>I have been using a Telkom Moble 3G stick for 3 years now. Suddenly this week it tells me I'm out of bundle. I phone 081 180 and they check on their system - the system says I still have data. But no one can tell me why my stick is saying I DON'T have data or how to fix it. I work from home and I need to be connected to the internet, I am a paying customer, but nothing is being done about the fact that their system refuses me to access the data that I'm paying for.</p>

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Replies (1)
's update01 Aug 2016, 12:08
Reviewer Update

This issue still has not been resolved. If I don't receive assistance within 48 hours I am cancelling my debit order payment. I refuse to pay for internet I cannot access.