NO INTERNET AND NO RESPONSE

No internet for 7 days with no feedback.. I had to phone them<br> I have spoken to 9 consultants from the 29th of July of which one was a supervisor.. and was told today (by a great consulting lady at Telkom Durban) that not ONE note was made... not even the one of yesterday that I was promised it will be given to a manager to sort... <br> NO ONE made notes and it looked like its the first time I'm reporting the problem that's been going on since 24 June 2015 (Maintenance, slow internet, no internet) .... and then I hoped to change the line to wireless and guess what... no coverage in the area ???? so I am back to square one....NO INTERNET.... !!!!!