No Internet and No Feedback from Telkom

We logged a fault with Telkom on 03-02-2016 for our internet line is not working. I have called Telkom everyday to follow up on our fault and everyday I get he same response \ a technician has been dispatched\".<br> <br> To date we have not seen any technician, nor have we been contacted by any technician. I have spent R594 on mobile data to operate my business and yet I have to continue paying Telkom for a service that we are unable to use.<br> <br> I really can not understand the lack service that we receive from Telkom, not to mention the waste of my time to call everyday. Telkom is happy to take our money but not to deliver the service."