No Internet and landline Telkom

<p>Dear Sir/Madam</p> <p> </p> <p>I live in Tongaat in Durban, i have no phone lines or internet from Last Thursday. I did report this and no one from Telkom has got back to me</p> <p> </p> <p>I feel this is not good service from Telkom but i am asked to pay my monthly fees for such services which is not fair</p> <p> </p> <p>I have a Reference number : 146CNK311016</p> <p> </p> <p>Please contact me on ********** </p> <p> </p> <p>This is very urgent</p>