IP
Iain P
1 reviews | Active since Oct 2015
06 Feb 2017, 14:03
No internet again
<p>Well, once again I am affected by Telkom, irate customers who can't get or send us email because Telkom lives are down to our business. We cannot afford this Telkom, please get it sorted immediately </p>
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Replies (2)IP
Iain P's updateReviewer Update
07 Feb 2017, 08:42Still no resolution to the problem Telkom
IP
Iain P's update07 Feb 2017, 08:42
Reviewer Update
Still no resolution to the problem Telkom
Telkom's replyOfficial
07 Feb 2017, 09:38Hi Spike1-zn
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received.
We do apologise for the delay. Please be assured that we have escalated the query and we have requested feedback be provided as soon as possible. The escalation reference is as follows. REF NO : 13440
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply07 Feb 2017, 09:38
Official
Hi Spike1-zn
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received.
We do apologise for the delay. Please be assured that we have escalated the query and we have requested feedback be provided as soon as possible. The escalation reference is as follows. REF NO : 13440
Regards
Keagan
Telkom Social Media Team
Best regards,