No internet access no network connection

<p>Went to the website chat, spoke to nthabiseng who called me after we were cut off, couldn't solve my problem, escalated the problem to the specialist,that was the last time I heard from Telkom. Second week I chat to 4 people last one being Sihle Mthombeni. He says my problem is still being attended to. How long should I wait I gave you 2weeks to solve the problem. You are in bridge of your contract,if I didn't pay you would have already taken action against me,but you are not providing me with service I'm paying for,so what should be done. Apologies for your inconvenience is the best you are going to do am I right?</p>