NO INTERNET

<p>Let me take you on a journey...</p> <p> </p> <p>The tale began on the 5th of May 2017 when I was experiencing speed loss, I have a 4mb line on a unshapped account, I was getting about 0.5 mbps at times.</p> <p> </p> <p>I technician was sent to investigate, After 2 and a half hours the issue was sent to a cables technician.</p> <p> </p> <p>The next day on the 16th both my ADSL as well as my phone line was disconnected. I have followed up with my ISP and they have advised that they are net getting any response from the exchange and my port has been disconnected.</p> <p> </p> <p>I have followed up every day and I get advised that a cable technician has been dispatched, every day it is a differnt name for the cable techician.</p> <p> </p> <p>The one day I did receive a call to advise that the cable is damaged, A conclusion that was made without a technician actually investigating.</p> <p> </p> <p>There are ADSL users in my block that currently have connection so there is cleary connections coming in to the complex.</p> <p> </p> <p>At this point it is very clear that my port was disconnected from the exchange (Most likely for a new client to connect) and there is no more space available to reconnect my port.</p> <p> </p> <p>I have spoken to numerous call centre agents as well as managers who have tried contacting said cable technicians however they do even answer calls from the company in which they are working for.</p> <p> </p> <p>What I would like at this point if for my port to be reconnected as soon as possible.</p> <p> </p>