1 reviews | Active since Sept 2016

15 May 2017, 07:29

No internet

<p>I have had no Internet since Friday. The agents on the Telkom page don't keep me updated. I have to work today and need my Internet fixed.</p>

0
Replies (3)
Telkom
Telkom's reply15 May 2017, 08:24
Official

Hi monique-napier,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

's update16 May 2017, 20:35
Reviewer Update

Still no Internet and still no feedback!

Telkom
Telkom's reply18 May 2017, 08:50
Official

Hi Monique Napier.

Sorry for the delay, our systems have been down.

Kindly inbox your affected phone number so that we can be able to investigate and assist, and please make sure you select "post a private reply" when you respond so that we can be able to view that phone number.

Kind Regards

Tumelo

Best regards,