NO internet

<p>Hi </p> <p> </p> <p>My problem is as follows:</p> <p> </p> <p>I am currently using Mweb as my internet supplier and they use Telkom as their supplier.</p> <p>I have logged a fault on the 13/04/17 at telkom and at Mweb that i dont have any internet service.</p> <p>i then waited a few days and i then made a followup on my problem from both departments. I was told that the problem has been handed to the right people and i will get my problem resolved. a week went by with out any comunications. i then phoned telkom on the 21/04/17 to find out what is happening with my problem. they only could tel me that the problem has been given to dispatach department and they will send out a technician as soon as availible. i then got info from Mweb that a technician has been asigned to come and fix my problem.</p> <p>on 24/04/17 i phoned again telkom to ask for a update and was told that the technician is currently fixing my problem and will call me once he has done. no call nothing happened and my internet is /was still not fixed.</p> <p>I phoned Mweb and Telkom today 28/04/17 to find out why the hell my internet is still not working and all they can tell me is the the problem is at dispatch and can only send technician out once one is availible. i do not understand why something so small cant be fix faster and quicker. i still dont have internet and still dont know when ever i will see i technician. and if they tell me one more time its 7-10 working days im going to freak because we have past that dates long time ago. someone really needs to help . I dont know who to phone any more, Mweb who is my supplier or Telkom who is their supplier. and i am the unhappy client wihtout internet. </p> <p> </p> <p>kind regards</p>