No Internet!

<p>I have had no iternet connection for some time now. I lodged a fault and the issue was resolved within a day which was great. I had internet access for 1 day only and then it dropped again. I lodged another fault and it has now been 4 days with no internet access, no report back and no repair on the part of Telkom. I tried lodging another fault and received an sms saying that this fault had already been lodged and I could not do so again. I received a Ref No. and on following the fault progress I see that it is still in progress. I however am lost without my internet connection for which I am paying so how long will it take to be rerstored? Each day is waste expenditure as I cannot use the service for which I am paying. Please can you sort this out ASAP? Thank you</p>