No Internet
<p>We have a ADSL Line that is more out of action than in actual working order. Before we did our ADLS Line installation Telkom promised us uninterrupted internet service at our premises in Lyndhurst JHB . We have had this line for about 4 months, and the internet was working perfectly for only 3 weeks out of the months. </p> <p> </p> <p>We sit with a general upload speed of 0.7mb/s one just simply cannot work this way. </p> <p> </p> <p>There has also been no credit as promised on the faulty line, in fact our account payment was double this month, becuase somehow there was a R1000 deposit on our account for a service that we did not request. </p> <p> </p> <p>I have been trying to get through to Telkom for the past 2 days, with no luck. Please sort this out Telkom! </p> <p> </p> <p> ********** </p> <p> </p>
Hi sanmari-pienaar,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi sanmari-pienaar,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
