No internet-42 days!!

Poorest service I experienced in ages. Only once you post something on Hello Peter there is response. For 42 days I'm without internet!! Here’s a break down 1 week after logging the call- No technician have been assigned to my query 2nd week after logging call- No technician assigned to my query 3rd week after logging my call- Technician assigned and will contact me.. No contact made!! 4th week after logging call- Technician assigned another person to my problem 5th week, should I gone on. Telkom I will cancel my contract, stop all debit orders and we will settle this in court if you blacklist me. Cause as soon as one wants to cancel your contract due to none existent service you want to add penalties.