1 reviews | Active since Dec 2016

07 Feb 2017, 17:16

No internet 4 days

<p>I logged a call and they closed my query without fixing this. We pay alot for a service 800 plus per month for something not working. Will these days be refunded and my service working soon i have to work???????</p>

0
Replies (2)
Telkom
Telkom's reply08 Feb 2017, 13:24
Official

Hi liezl-westenraad,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

's update08 Feb 2017, 13:47
Reviewer Update

Thank you Launa I called last night again this seems now sorted.

We experience this a few times. We have a business and lose money.

We dont get refunded for days offline and pay alot for internet.

By when will there be optic fibre available in our area.

Thank you