MP
Marius P
1 reviews | Active since May 2013
26 Mar 2016, 14:43
No internet
Since last week Thursday our Internet is not working. A technician come out and tested our line and said that the underground cables are wet. The technician said that the maintanance guys will sort out the problem. To date nothing has been done. My daughter is doing homeschooling and needs an Internet connection to do her work. The problem has already been escalated but nothing....
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Telkom's replyOfficial
26 Mar 2016, 15:54Hello Mariuspretorius2,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Your reference number is SM217114.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Your reference number is SM217114.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
Best regards,
Telkom's reply26 Mar 2016, 15:54
Official
Hello Mariuspretorius2,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Your reference number is SM217114.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Your reference number is SM217114.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
Best regards,