GD
Gail D
1 reviews | Active since Mar 2016
12 Mar 2016, 14:13
No internet
I reported my internet not working yesterday morning, this morning i get a sms stating the problem was resolved, which it is not. How do they resolve a problem if nobody up to date has phoned me to see what the problem is and no one has been to my house.
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Telkom's replyOfficial
12 Mar 2016, 18:30Hello gaildix,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM212337.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM212337.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
Telkom's reply12 Mar 2016, 18:30
Official
Hello gaildix,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM212337.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM212337.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,