LJ
Liezl J
1 reviews | Active since Mar 2011
30 Jan 2016, 15:13
No Internet
My Telkom line has been down for 3 weeks! I have lodged a request to have the line checked out and nothing has been done. My reference number is 268CTK230116. My landline number is ***. I have spent a lot of money buying data for my phone as I am dependent on internet. Best of all I will probably have to pay telkom for a month in which I have received NO INTERNET SERVICE.
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Telkom's replyOfficial
30 Jan 2016, 15:21Hello liezlalfie,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM194527.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM194527.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
Telkom's reply30 Jan 2016, 15:21
Official
Hello liezlalfie,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM194527.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM194527.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,