AA
Avishkar A
1 reviews | Active since Oct 2017
24 Oct 2017, 18:07
No internet
I have no internet for the past 12 days. I cannot go on. It's cost me a ton of money just to use mobile data instead of adsl. Multiple calls were made to telkom yet nobody has come to resolve the issue. So 12 days and no correspondence whatsoever. This is unacceptable from a service provider. So now that telkom is focused on fibre they say hell to all the adsl users they can go fly a kite we not interested in your queries anymore. I basically have frequent drops every 5 to 10 mins drops and reconnects. My sleep patterns have changed due to this and am very irate.
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Replies (2)
Telkom's replyOfficial
27 Oct 2017, 13:07Hi Avishkar,
Please send us a private message with your affected ADSL telephone number and/or fault ref number so that we can investigate and assist, thanx.
Your reference number is AI***.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply27 Oct 2017, 13:07
Official
Hi Avishkar,
Please send us a private message with your affected ADSL telephone number and/or fault ref number so that we can investigate and assist, thanx.
Your reference number is AI***.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
AA
Avishkar A's updateReviewer Update
31 Oct 2017, 20:05Hi
Line number is ***.
On Monday 30th October 2017. Technician phoned and said all problems were fixed. I was out of town and returned the next day to find out problem is still there. I am tired. Too tired to even fight anymore I just want what I pay for. Fix my fault telkom 3 weeks is too long.
AA
Avishkar A's update31 Oct 2017, 20:05
Reviewer Update
Hi
Line number is ***.
On Monday 30th October 2017. Technician phoned and said all problems were fixed. I was out of town and returned the next day to find out problem is still there. I am tired. Too tired to even fight anymore I just want what I pay for. Fix my fault telkom 3 weeks is too long.