No internet...2 weeks and counting

I am not sure if this is even going to help. I have been without internet service for 2 weeks now and intermittent service for about a month before then. I have called and escalated the matter almost on a daily basis since the 16th of November with no result. I work from home and this has affected my work in a big way, never-mind the hundreds of Rands spent on Vodacom data. I am so frustrated!! This is really unacceptable!