No/Intermittent connection

Hi There,<br> <br> Please refer to my previous complaint with the same headline etc.<br> <br> I have been without dsl connectivity for about 42days... <br> <br> After 3 technicians it was determined that I am too far (2km) from the exchange which 2 of them believe is the cause of the high noise level on my line. They then synced my line at 8mb (instead of 10). Still the same issue...<br> <br> I have since downgraded my line to 4mb. Guess what, same issue, granted, less frequent, but still disconnect regularly.<br> <br> Firstly: Why do you offer people line speeds that is not supported in their area?<br> Secondly: I had a 4mb line for the past 9-10 years, fairly little issues, so why would my line all of a sudden start dropping connection due to distance to exchange if it worked before?<br> <br> So instead of your techs making assumptions, that my line is unstable due to my speed increase (from 4mb to 10mb at the end of May) and distance, why don't they this time go and check the previous techs reports, actually investigate the problem before they come here and then provide me with a solution, since currently I am paying for a service that is not being rendered.<br> <br> Regards,<br> Samuel<br>