No interest in solving my query!

The past three weeks (going on week 4 now) has been an absolute nightmare!I paid my account only for Telkom to cancel my number without informing me!I called the call centre .I was informed to wait for 72 hours in order to have my number reinstated .After 4 days I called only to find out that the consultant I dealt with the week before did not even bother to log a call.I then had to start this process again.I was given a case number (***9) and was informed that after 72 hours my number will be reinstated (same story AGAIN!).I had to follow up again after 4 days .Only to be told to wait.Every day I have to follow up no one gets back to me.When I check the progress of my case on the website it just shows the date my case was logged (which was on the 4/10/2019).Other than that no one has bothered to attend to this.The call centre agents keep telling me to wait for 72 hours.Someone will attend to my case and sort out my issue.I mean its been a horrible 3 weeks of backs and forths and NO solutions!I have been greatly inconvenienced by Telkom!I lost a job opportunity cause no one can get hold of me on my number .I'm exhausted this entire situation has been taxing and emotionally draining Telkom has no interest in sorting out my issue!All I ask for is my number back!I'm tired of the stories .I'm tired of the never ending back and forth.I'm exhausted !!!