No interest in new customer

In mid Dec 2014, I contacted telkom about the special they were running to install a landline and i wanted to subscribe to an unlimited 2mb/s broadband package with free wifi router. I was given a reference number and told someone would be in touch. I was told I needed a certified copy of my ID when the technician arrived for billing and admin purposes.<br> <br> No-one ever contacted me, and I have complained 3 times on their website using the formal channels provided. Some poor lady (Cornelia) from Telkom emailed me one day and said she could help, but the return email address was for the escalation centre, so it's no surprise that I've heard nothing since then even after I responded. Mweb have contacted me 4 times since then to see if i have a landline yet, and each time I have told them about Telkom's lack of service. All they can do is agree with me. I wish mweb could install landlines and give Telkom some competition.<br> <br> I find it an absolute disgrace that Telkom can even be allowed to exist. They would be out of business if there was competition.